Client Relationship Management
Resources for client relationship management strategies for freelancers in the Netherlands
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Resources
book 'Managing The Professional Service Firm' by David H. Maister
This book explores issues ranging from marketing and business development to effective leadership, all with a focus on delivering outstanding service to clients.book 'All for One: 10 Strategies for Building Trusted Client Partnerships' by Andrew Sobel
This book provides strategies for developing enduring, institutional client relationships that last.book 'What Clients Really Want (And The St That Drives Them Crazy)' by Chantell Glenville
This guide offers practical advice on generating great relationships with clients and mastering positive relationship-building behaviors.book 'The Art of Client Service' by Robert Solomon
A practical guide for providing exceptional client service, covering everything from initial business wins to building and regaining trust with clients.book 'How to Win Friends and Influence People' by Dale Carnegie
This classic book offers timeless advice on fostering healthy client relationships, increasing likability, and boosting enthusiasm among customers.Join the collective.
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